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AI for distributorsHow do distributors keep customer pricing straight when a rep leaves?
Keep each customer's agreed prices, terms and notes where the whole team can ask about them. Constella answers from your own price agreements and emails you've saved, with the source attached, so a new rep quotes what the customer was promised.
Free to start. No credit card.
Example
What freight terms did we agree with Baker Supply?
Free freight on orders over $2,500. Below that, a flat $85.
Baker Supply agreement 2026.pdf
Sound familiar?
Every account lives in one rep's head.
“What price did we give them last time?”
Nobody's sure, and the customer is waiting.
A rep leaves.
Their customers stay, but their notes don't.
Supplier terms change.
And the price sheet the team uses is three versions old.
“Is that part a match?”
The spec sheet is somewhere in a shared drive.
Nearly 20%
of the workweek goes to finding information, or the colleague who has it.
Source: McKinsey Global Institute, “The social economy,” July 2012.
What changes
Three steps to pricing that stays.
Example questions
Ask in plain words. Check the source.
The questions a distributor's reps ask every day, answered from the business's own agreements, price sheets and spec sheets.
Constella
Example · Customer pricing
What price did we give this customer on our last order?
$14.20 a unit on 500 units, 3% under list for their volume tier.
Order 4471 - Lakeside Hardware.pdf
Example · Payment terms
What payment terms did we agree with them?
Net 45, with a 2% discount if they pay within 10 days.
Lakeside Hardware agreement.pdf
Example · Supplier changes
Which supplier changed freight charges this quarter?
Northgate Fittings, from a flat $60 to $0.40 a pound from October 1.
Northgate terms update - Sept 2026.pdf
Example · Spec sheets
Where's the spec sheet for the 3/4-inch brass fitting?
In the Northgate catalog, page 18: rated to 300 psi, lead-free brass.
Northgate catalog 2026.pdf
Your data
Your data stays your business.
Private to your team
Only people you invite to a project can see it.
Every answer cited
Click the source before you send the quote.
Not used to train their AI
We use AI providers under zero data retention agreements, so your files don't train their models.
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When someone leaves, their access ends. Their knowledge stays.
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Pricing
Free to start.
Free
$0
No credit card.
Constella Pro
$14.99 / month
Or $149 a year.
Constella Team
$29.99 / seat a month
Or $24.99 a seat billed yearly. One bill for the team.
Questions
What owners ask first.
How do I keep customer pricing straight when a sales rep leaves?
Keep each customer's agreed prices and terms in a shared place the team can ask. With Constella, the next rep gets the answer and its source.
Can every rep see every account?
You choose who's in each project. Project members see what's in that project.
Is it free to try?
Yes. Constella is free to start, with no credit card.
Keep reading
Related questions
Reps move on. Your prices don't.
askconstella.com