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AI for health and wellness businessesHow can a studio answer member questions without the owner?
Put your membership policies, class schedules, price lists and staff handbook where the whole team can ask about them. Constella answers from your own documents, with the source attached, so the front desk doesn't have to text the owner.
Example
Can a member freeze their membership while travelling?
Yes, up to two months a year, for a $10 monthly hold fee. They need to ask a week before.
Membership policies.pdf
Sound familiar?
Every question ends up with the owner.
The owner gets every question.
By text, on their day off.
Membership rules nobody remembers.
Freezes, transfers, cancellations, guest passes.
Class and sub schedules in three apps.
And the price list in a fourth.
New front-desk staff every season.
Who need the same training again.
What changes
Three steps to a front desk that knows.
Example questions
Ask the files. Check the source.
The questions a front desk and instructors ask every week, answered from the business's own policies, schedules and price lists.
Constella
Example · Gym · memberships
Can a member freeze their membership while travelling?
Yes, up to two months a year, for a $10 monthly hold fee. They need to ask a week before.
Membership policies.pdf
Example · Yoga studio · subs
Who can cover the Saturday 9 a.m. flow, and what's the sub rate?
Priya or Jordan are trained for it. Subs are $45 a class, logged on the schedule sheet.
Instructor handbook, page 6
Example · Spa · bookings
What's the cancellation fee for a couples massage?
Half the booking price with less than 24 hours' notice. Gift-card bookings can be moved once for free.
Spa booking policy.docx
Example · Training studio · packages
What did we charge for the 10-session package last year?
$650, or $600 paid up front. It went up to $690 in January.
Price list 2025.pdf
Data care
Business documents. Not member health records.
Put your policies, schedules and price lists in Constella, not members' health or medical records.
Your data
Your data stays your business.
Private to your team
Only people you invite to a project can see it.
Every answer cited
Click the source before you send the quote.
Not used to train their AI
We use AI providers under zero data retention agreements, so your files don't train their models.
Remove access in one click
When someone leaves, their access ends. Their knowledge stays.
Too busy to switch?
Start small. Nothing to migrate.
Start with
Your membership policies and price list. Nothing to migrate.
Then
Let your next new hire ask first. Free to start.
Pricing
Free to start.
Free
$0
No credit card.
Constella Pro
$14.99 / month
Or $149 a year.
Constella Team
$29.99 / seat a month
Or $24.99 a seat billed yearly. One bill for the team.
Questions
What owners ask first.
What should a studio or gym put in Constella?
Membership and class policies, price lists, the staff handbook, schedules and instructor notes. Not members' health records.
What kinds of businesses use it?
Gyms and fitness studios, yoga and pilates studios, martial arts and dance schools, spas and massage clinics, personal trainers and wellness coaches.
Can new front-desk staff use it on day one?
Yes. They ask in plain words and get answers from your own documents, with the source each answer came from.
Is it free to try?
Yes. Constella is free to start, with no credit card.
Keep reading
Related questions
Ask the files. Not the owner.
askconstella.com